Shipping Information

How much does shipping cost & how long does it take to receive my order?

Do you offer free shipping?

How much does shipping cost & how long does it take to receive my order?

We aim to dispatch all orders within one working day, however during peak times this may take up to 2 working days from your order date.

Once we have dispatched your order, you will receive a dispatch email.

UK

Standard Delivery

1. We use EVRi Standard Tracked for our Standard Delivery option.  Please allow 4–7 working days for delivery of your order.

2. Next Day delivery is available for UK orders placed Monday–Fri before 1:00pm GMT. We use EVRi Next Day Tracked for our Next Day Delivery option. 

3. Any orders placed after 1:00pm on Friday–Sunday will be dispatched the next working day.

4. Please note that Next Day delivery may not be available for some remote regions such as the Scottish Highlands & Islands. Please contact our Customer Service team who will be able to advise you of your options should you have any concerns.
   
   

EU Countries

Regular International

We ship internationally via DHL through Pro Carrier. Please allow 5–10 working days for delivery. All orders are shipped DDP (Delivered Duty Paid).

Customers in Norway, Switzerland, Greece, and Malta may be subject to customs charges upon delivery. These charges are the responsibility of the customer and are non-refundable.

Do you offer free shipping?

We offer free standard mainland shipping on all orders over £50 / €60.

Please note: Customers in Greece, Norway, Malta, Switzerland & Portugal (The Azores & Madeira) are not eligible for free shipping.